RoomsDealer.com ("we," "our," or "us") is committed to protecting the privacy and data security of our B2B Partners (Agents, Suppliers, and Corporate Clients) and their travelers. This policy outlines how we handle data and use tracking technologies strictly for hotel bookings and travel packages.

Part 1: Privacy Policy

1. How We Collect and Use Personal Information

We collect data solely to manage our business relationships, fulfill contractual obligations, and provide efficient travel services. This data is used to:

• Provide Services: Finalize hotel reservations and organize travel packages.
• Process Payments: Facilitate secure payments for bookings. We do not store credit card details on our servers.
• Partner Communication: Send booking confirmations, payment reminders, updates, and customer support notifications.
• Legal Compliance: Comply with banking, tax reporting, and regulatory requirements.

2. Data Sharing and Third-Party Disclosure

To fulfill your bookings, we only share necessary traveler data with trusted providers who operate on our behalf, including:

• Accommodations & Logistics: Hotels, transport, and local tour providers involved in your selected packages.
• Our DMC Hubs: Our regional offices (Dubai, Madinah, Cairo, Sri Lanka, and Brazil) for on-ground execution.
• IT & Hosting Providers: Reputable data hosting services secured by strict data protection agreements.

3. Data Storage, Security, and Transactions

We use robust technical and organizational measures to protect your information from unauthorized access.

• Transaction Security: All credit card transactions are processed through an outsourced payment gateway that is PCI DSS Level 1 Certified (the highest global security standard for payment card data).
• Breach Notification: In the rare event of a serious security incident, we will notify you and the relevant regulatory authorities as required by law.

4. Data Retention

We retain B2B partner and traveler information for the duration of our active contract and a reasonable period thereafter to maintain business records (tax, audit, and legal defense). Once data is no longer legally or operationally required, it is securely destroyed or permanently de-identified.

Cookie Policy

To ensure our B2B platform operates smoothly, securely, and efficiently, RoomsDealer.com uses cookies and similar tracking technologies.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us recognize your browser, remember your preferences, and keep your B2B account secure.

2. How We Use Cookies

We use cookies strictly to improve the functionality of our booking engine. We classify our cookies into three categories:

Cookie Type	Purpose	Why We Need It
Strictly Necessary	Session management, security, and authentication.	Keeps you logged into your B2B portal and protects your financial data. The platform cannot function without these.
Functional Cookies	Remembers user settings and site configurations.	Saves your preferred language, local currency settings, and recent hotel searches so you don't have to re-enter them.
Performance & Analytics	Tracks platform speeds, error logs, and page load times.	Helps our technical team optimize API response times and fix booking engine bugs instantly.

3. Managing Your Cookie Preferences

Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer. However, please note that disabling cookies may prevent you from logging into the Rooms Dealer B2B engine or completing hotel bookings.

Contact & Updates

Changes to this Policy

We may update this Privacy & Cookie Policy periodically. Significant changes will be posted on this page, and we will notify our active B2B partners via email.

Contact Us

If you have any questions about our privacy or cookie practices, or wish to exercise your data rights under GDPR, please contact us:

• Email: contracting@roomsdealer.com
• Website: www.roomsdealer.com